1. Blurred Screen on Remote

If your remote screen appears blurry, please try the following:

A. Remove the battery from the remote, wait a few seconds, and then reinstall it. This often resolves the issue.

B. If the issue continues, please contact us.

2. Sauna Not Heating Up

If your sauna doesn’t seem to be heating properly, a few things may help:

• The temperature displayed on the remote shows the ambient (room) temperature inside the tent. It will take a little time to rise after powering on.
  

A. Please check whether the surface of the heating panels feels warm to the touch.

B. Make sure the temperature sensor is placed inside the tent — this step is important for accurate readings.

C. Double-check that all connections are secure and tightly plugged in.

If you’ve tried the steps above and the issue persists, please reach out to us and we’ll be happy to assist further.

Need more help? Contact our top rated support team and we'll help you out.