Pulse Pro — Setup Hub

Get ready
to sweat.

Scroll
Step-by-Step

Assembly Guide

Follow these steps in order. Take your time — you'll be sweating in no time.

1
Frame Setup

Each piece of the frame is labeled. Lay all pieces out on the floor before you begin.

Start with the bottom base first. Once the bottom frame is secure, fully unzip the frame cover and place the bottom frame inside.

2
Insert the SweatLock Floor Mat

With the logo facing upwards and nearest to the door opening, slide the SweatLock Mat in. It should fit snug on the bottom of the sauna.

3
Assemble the Chair

Assemble the included chair and place it inside the sauna.

4
Getting Ready for Your First Session
Read the Safety section below before turning on your sauna.

Turn on the unit by pressing the on/off button on your remote.

Adjust Heat Level: Start at level 1–5. Slowly increase to 6 or 7 only if needed.

Adjust Duration: We recommend 20–45 min. Use the "+" or "−" buttons to adjust at any time.

Make sure the door is fully shut and zippers are closed. Allow 10–15 minutes to heat up. Once ready, sit inside and enjoy.

Pairing Your Remote

Remote Control

Pulse Pro Remote Control

Your remote and controller are not pre-paired. To pair:

  1. Make sure the controller is connected to power and the cable bunch.
  2. Turn the remote on and wait for the "E1" error on screen.
  3. Press the On/Off button 6 times consecutively.
  4. You'll hear a click and the "E1" error will disappear — you're paired.

Plug the sauna into a standard home outlet. Use the remote to set your desired temperature and session duration. Allow 15–20 minutes to heat up before entering.

Start at lower temperatures. Do not leave the sauna on for more than 1 hour. Always unplug when not in use.

Must Read Before Use

Safety Guidelines

Your safety is our top priority. Please read these before every session.

Safety Precautions

Before Use
  1. Ensure all connections are secure and tightly plugged in.
  2. Make sure the temperature sensor is placed inside the tent.
  3. Check that the door is fully shut and zippers are closed.
During Use
  • Start at lower heat levels — increase gradually.
  • Do not leave the sauna on for more than 1 hour.
  • If the sauna does not heat within 15 minutes, unplug immediately and wait 15–20 minutes before inspecting.
  • Do not use if you have a heart condition, are pregnant, or are under the influence of alcohol or medication without consulting a doctor.
After Use
  • Unplug the unit from the wall after every session.
  • Leave the SaunaBox door open to air out completely.
  • Clean the sauna between sessions for hygiene.
Common Issues

Troubleshooting

Most issues are quick fixes. Work through these before reaching out to support.

Remote
Blurred Screen on Remote
Remove the battery, wait a few seconds, then reinstall. If it continues, contact us.
Heating
Sauna Not Heating Up
  • Check that the heating panels feel warm to the touch.
  • Make sure the temperature sensor is inside the tent.
  • Check all connections are secure.
No Heat After 15 Min
Still No Heat After 15 Minutes
Unplug immediately. Wait 15–20 minutes, then check all connections and try again. If the issue persists, contact support.
Remote Pairing
Remote Not Connecting
Wait for the "E1" error on screen, then press On/Off 6 times in a row. You'll hear a click when paired.
How To

Clean Your SaunaBox

A quick clean after each session keeps your Pulse Pro performing at its best.

After Every Session

Allow the unit to cool completely before cleaning.

Unplug After Use

Always unplug the unit from the wall after every session.

Air It Out

Leave the door open after each use to air out fully.

Wipe Down Interior

Use a clean, damp cloth to wipe down panels and seat.

Check Connections

Before each use, verify all connections are secure.

Full Guide

See our detailed maintenance page for deep-cleaning steps.

We're Here to Help

Any Questions?

Need more help? Our top-rated support team will get you sorted.

Contact Support